4 Ways to Build Trust with Customers That Can Transform Your Business

by Susan Solov “Make hundreds of dollars a week just by stuffing envelopes.” Remember that tiny ad that used to run regularly in virtually every newspaper’s classified ad section? I suppose a fair number of people answered the ad, otherwise they would have gone extinct quite quickly. However, most of us didn’t take the bait. Why? Because we didn’t have any trust in it. Trust may be the single most important foundational element in a business relationship, and with so many business relationships starting from the Internet today, knowing how to build trust with customers and prospects via the digital
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Supplier Inclusion: The Shift is On

By Kenton Clarke Southport, CT / –Several events in recent months around the idea of an inclusive supplier and workforce base driving revenue should resonate with diversity practitioners. We have seen C-level executives at Wal-Mart, Hewlett Packard and General Mills take strong positions on inclusion with their suppliers. In all cases, these major brands demanded inclusion within the workforce from their major suppliers as a requirement of doing business with them. Note, this isn’t about ownership attributes of their supplier partners, but more about an inclusive workforce that will perform services and produce products. The President of Sam’s Club, Chief
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Supplier Diversity Food For Thought Part II

In a previous article I wrote titled “Spend Doesn’t Matter”, I highlighted the matrix driven goals followed by most corporations for their Supplier Diversity initiatives. For those unfamiliar with the term Supplier Diversity, “it is a business program amongst Fortune 1000 companies that encourages the use of privately-held companies owned by historically under-utilized businesses when purchasing goods/services.” The fundamental goal of Supplier Diversity is to include businesses owned by diverse people in the supply chain of Fortune 1000 companies to build wealth within those communities. My objective is to create a paradigm shift to ensure that small businesses are the
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Sit to Stand to Success: Ergonomic Health Leads to Longer Lives and Higher Productivity

Buzz around the office is that sitting has become the newest workplace hazard. Recent research on the effects of sitting for long periods of time on the body all reach similar conclusions: that sitting for more than 3 hours a day causes accumulative damages to your musculoskeletal system1.  In addition, the negative effects of sitting operate independently of moderate to vigorous physical activity around those hours of being sedentary. If you work in an office or spend the majority of your working hours sitting at a desk, this news may seem like a nagging concern you’re powerless against. What can
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Maintaining a Culturally Diverse Educational Climate during an Institutional Consolidation

By Joseph J. Saggio Having spent more than two decades working in American higher education, I feel very fortunate to have chosen this career path.   During that time span I have watched quantum changes in the academic landscape.  Because of the rising costs of higher education, it’s become increasingly difficult for small, highly specialized schools like ours to remain in operation.  Recently, we had to make a major decision to move towards consolidating with a larger, more developed institution, and we wanted to do so without losing the original core values that set us apart as a unique college.  We were
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Wake Up! How to Create a More Engaged Workplace Culture

By Kathy Steele Lack of engagement and poor employee retention rates are growing global issues in the workplace. Studies and reports conducted by Gallup, Deloitte LLC., and Quantum Workplace, chart employee engagement in 2016 at 30-35%. This means nearly 70% of the time employees are disengaged, and this margin is severely impacting companies’ bottom lines. Deloitte’s “Human Capital Trends 2016” report, an annual survey of more than 7,000 HR and business leaders globally, outlines four factors responsible for this shift in work demands. The first is a “demographic upheaval.” Millennials now make up more than half of the workforce, and baby
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Entrepreneurship- Recipe for Wealth Distribution

Entrepreneurship by Kenton Clarke, founder CCA, DiversityBusiness, National Supplier Registration, Omnikal and Together We Are. Our country, the greatest country on the planet, was created, nourished and developed from a spirit of freedom to build and maintain businesses. Professions, developed during the birth of America such as the farmer, miller, blacksmith and trader created the foundation of the economy across America. The deeply rooted belief of ‘opportunity’ in our country for men/women to develop and sustain businesses created the framework for business people to flourish from the onset of our republic. Capitalism and entrepreneurship are what makes America great and
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Financial Reporting Fatigue™ What is your RISK?

By Janice Leahy Your team is the foundation anchor of the financial reporting production function. You have strict deadlines to meet with voluminous deliverables, but that isn’t anything unusual for the team. You have a routine to run key critical processes, and you are confident internal controls in place are adequate. Yet, as another reporting cycle is upon you something is different in the report production process. There is an unanticipated failure and data integrity critical to the reporting cycle is suspect. You discover that the impediment affects more than one process because financial functions are intertwined. Checks and balances? Not
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6.5 Reasons Why Your Employees Are Disengaged

by Michael D. Brown In a recent Dale Carnegie Research Survey of 1500 employees, it was found that 45% of employees are not engaged and an additional 26% are actively disengaged in their work. An actively disengaged employee is actively looking for a job at another company, or has lost all interest in where they are currently working. That means 71% of employees are at some significant level disengaged in their work. Further research shows that companies with engaged employees outperform companies with disengaged employees by more than 202%.
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Supplier Diversity Notes : Spend Doesn’t Matter

DiversityBusiness.com with over 1,500,000 members nationally and over 1,000,000 small businesses using our services receives feedback from business owners who usually talk about two main themes. Focus of large corporations on growing well established diverse companies Too much attention to “Spend” figures. Well, we all know that supply chain strategies require a supplier to have a minimum scale and scoop to enable global competitiveness of its customers and in a major corporation: “What Gets Measured Gets Done”. Mission Given, it’s been clear for the last few years that supplier diversity exists for 3 main reasons: To increase market share within
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